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CRTC invites Canadians to share their views on the possible creation of a new Internet Code

Having released a report earlier this week regarding concerns with sales practices used by Canada’s telecommunications companies, the Canadian Radio-television and Telecommunications Commission (CRTC) is now inviting Canadians to share their views on the possible creation of a mandatory code of conduct for Internet service providers.

The CRTC wants to hear from all Canadians, but especially those paying for Internet services and who may have experienced issues related to contract clarity, bill shock, and cancelling or changing service providers, among others. You can submit comments until March 4, 2019 through a variety of methods outlined at https://crtc.gc.ca/eng/internet/code.htm.

For more information on the consultation process, please refer to the news release.